Frequently asked questions

We offer a 3-day return policy. If you are not satisfied with your purchase, you can request a return within 3 days of delivery. To be eligible, the item must be unused, in its original packaging, and in the same condition you received it.

To request a return, simply email us at contactdiwalidecorations@gmail.com with your order details and reason for return. Our team will guide you through the process.

Refunds are processed within 5–7 business days after we receive and inspect your returned product. The refund will be credited to your original payment method.

For any other questions or concerns, please feel free to reach us at contactdiwalidecorations@gmail.com. We’ll be happy to assist you.

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Frequently asked questions